Book Joshua
5-Step Guide to Realign After Disruption

Get your team back on track and reengaged at work after organizational shifts.

Continually Nurture Your Confidence

We’ve all had moments of self doubt. In this episode, learn why nurturing your confidence will lead to better outcomes and how you can begin boosting your own confidence to help you achieve your goals…

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The Difference Between Serving and Serving Joyfully

There is a huge difference between serving and serving joyfully. If you are looking to perform tasks and finish them quickly, you are not working with joy. When you choose to serve your clientele in a joyful way, it positively impacts them and will lead to a deeper appreciate of your efforts…

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Consistency isn’t always a Good thing!

Consistency is only good when you are consistently great. Someone that is consistently subpar is horrible. When we talk about being consistent, we need to make sure the bar has been set high…

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Strawberry-Basil Jalepeńo ice-cream

Do you care about what people think? Do you strive to fit in, maintain professionalism, and embody stoicism? STOP. Theatrics and showmanship are good for business!

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The Gap of Customer Experience

Think for a moment about a time where you received amazing service as a customer. Maybe it was a server at a restaurant that went above and beyond or perhaps it was someone in IT support that solved your problems so efficiently…

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Sometomes You Have to Fire Your Clients!

Not all people were meant to work together. At some time or another, we have all had a business relationship where we question how much value we can actually provide a specific client. You will always have those ‘Problem Children’…

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