Book Joshua
5-Step Guide to Realign After Disruption

Get your team back on track and reengaged at work after organizational shifts.

Today Is the Greatest Day of Your Life!

When we talk about the greatest day of our lives, we usually think of a vacation or holiday with our friends and family. Rarely do we think of the emotional state we are in on our greatest day…

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5 Ways to Be More Enthusiastic Today!

Enthusiasm is a powerful tool that can be used to develop positive outlooks, increase productivity, and help people become more successful in our personal and professional lives. It has the ability to incite…

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The Selflessness of Serving Others

Everyone is in the business of serving others… or at least they should be. The best way to build a phenomenal business is to have staff and team members that genuinely want to serve. Whether it is serving the clientele or serving…

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The Curse of “How we’ve always done it”

Someone with vision will always outperform someone with experience. Experience is great! People learn wonderful things through their actions and through ‘trial and error’. People with experience should be treated as coveted assets by any business…

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Some Reservations with Resolutions

New Year’s resolutions are noble at their core. It is a well intended way to make positive changes in our personal and professional lives. However, the abandoned resolution has become more common than the completion of these resolutions…

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Patient Experience is More than a Pretty Lobby

While aesthetics play a large role in a patient’s impression, their overall experience is much deeper. It goes beyond a receptionist’s smile or the operation’s efficiency. Every moment, down to the most miniscule interaction plays a part in the overall experience…

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The High Cost of Low Employee Engagement

Everyone hopes their employees are engaged in their work. However, according to a recent poll they probably aren’t. Engaged Employees are great! They are genuinely more likable, more committed to their work…

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What are the Drivers of Employee Engagement?

Employee Engagement is an important part of any successful company. Executives and managers are continually asking themselves “What are the most important factors that contribute to an employee’s engagement at work?”

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No One Willingly Leaves Paradise.

The first thing that comes to mind is someone on vacation. Enjoying themselves, wondering why they would ever return to their normal lives. Forget that association for moment. I am speaking about building a workplace paradise for employees and staff members…

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Choose Your Own Adventure: Passionate Employees or a Mediocre Business

Every company desires to be better than their competitors. We spend money on researching our clients, competitors, and industry trends. We look at business analytics, costs of conversion, marketing impacts…

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