Everyone is in the business of serving others… or at least they should be. The best way to build a phenomenal business is to have staff and team members that genuinely want to serve. Whether it is serving the clientele or serving…
Read moreMost businesses want to be better than their competition. Yet, the vast majority of organizations look towards their competition for ideas. This is a stagnant way of doing business. If any organization wants become peerless, they must be different…
Read moreSomeone with vision will always outperform someone with experience. Experience is great! People learn wonderful things through their actions and through ‘trial and error’. People with experience should be treated as coveted assets by any business…
Read moreWhile aesthetics play a large role in a patient’s impression, their overall experience is much deeper. It goes beyond a receptionist’s smile or the operation’s efficiency. Every moment, down to the most miniscule interaction plays a part in the overall experience…
Read moreEveryone hopes their employees are engaged in their work. However, according to a recent poll they probably aren’t. Engaged Employees are great! They are genuinely more likable, more committed to their work…
Read moreEmployee Engagement is an important part of any successful company. Executives and managers are continually asking themselves “What are the most important factors that contribute to an employee’s engagement at work?”
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