Holidays are a very difficult time in any business. We are torn between keeping momentum in our organizations going or actually enjoy time with friends and family. All of us are faced with options for how to address this problem…
Read moreThe End of Company Sanctioned Mediocrity. When organizations first begin there is so much excitement and palpable energy that every action is taken with the goal of excellence…
Read moreWhat do you do when someone doesn’t fit on your team? (hint: don’t be a coward).You, like many other people in leadership roles, will inevitably be faced with a situation…
Read moreI recently received an unexpected ‘Thank You’ letter and it was pleasant reminder about being grateful for all the small and intangible things we encounter. A couple weeks ago I hosted a TEDx here in my hometown of Sugar Land…
Read moreDo you care about what people think? Do you strive to fit in, maintain professionalism, and embody stoicism? STOP. Theatrics and showmanship are good for business!
Read moreThink of the last thing you purchased. Was a television, car, computer, or even a book? No matter your answer, youpurchased based on emotion and so do your clients…
Read moreToo often people spend countless hours writing a list of qualifications for a position with a dream candidate in mind. While it is understandable that we all want the best people for our companies…
Read moreGenuine customer loyalty is the Holy Grail of business development. Loyal customers will not only come back for more business, they will endorse you for free, make introductions to their friends, and protect you from your competition…
Read moreIts not about Staff Management… we need to transition to Staff Leadership! You get the best effort from others not by lighting a fire beneath them, but by building a fire within. –Bob Nelson
Read moreLets Describe the 3 Types of Reviewer: Obligated – These are the people that always review the place they stay at or eat at. There are never huge swings in their reviews., Often they just want to feel important…
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