We say it all the time. People rarely remember what you say but they will forever remember how you make them feel. That’s true not only of people, but of businesses and brands as well. To be successful and effective you have to focus on positively impacting those you work with—whether that’s customers, clients, vendors, or employees—and the rest will follow from there.
When you’re trying to make a good impression on others, avoid these three common communication mistakes: 1) Don’t gossip about others. 2) Don’t make excuses for your own failures. 3) Don’t be an airhead by talking about irrelevant things that have nothing to do with what you are trying to achieve.
Going above and beyond expectations in your daily work can mean a better reputation and higher standing within an organization. Not only will doing more than you’re asked help you stand out, but it also helps your coworkers know that they can rely on you when it matters most. The next time someone asks for your help, don’t just accept; offer to go above and beyond their request.
Being supportive means listening to your coworkers’ problems, remembering their birthdays and always offering a helping hand. Whether you’re trying to get ahead in your career or just be a good employee, consider how your behavior impacts others—and alter it when necessary. People like working with empathetic team members who treat them kindly. This can only help you in business and with your professional reputation.
Honesty is a core part of making others feel good. An honest, direct conversation is often more impactful than a sugarcoated compliment. Be open and honest with your coworkers and clients, it will go a long way. The opposite also holds true: Lying to get something will always come back to bite you in one way or another. Don’t be someone who people are surprised by, live an honest life so that you don’t become dishonest when things get tough.
Want to build a great employee experience? Check out this article.