Deeper Meaning Leads to Greater Impact

Joshua M. Evans’s keynote speeches are a natural match for the hospitality industry, where service, connection, and guest experience are everything—but where the demands of nonstop operations can lead to fatigue, turnover, and disengagement. Joshua brings a message that cuts through the noise: purpose is the secret ingredient to lasting performance. His dynamic, uplifting keynotes help hospitality professionals—from frontline staff to GMs to corporate leadership—reconnect with why they chose this industry in the first place: to create meaningful experiences for others.

In hotels, resorts, restaurants, and tourism, the emotional labor of hospitality can be exhausting, especially in a post-pandemic world where expectations are high and staffing challenges persist. Joshua addresses these realities head-on, providing real strategies for boosting morale, retaining talent, and creating cultures that thrive under pressure. His speeches help teams not just serve better, but feel better—increasing emotional resilience, pride, and ownership in their roles.

What makes Joshua especially powerful for hospitality audiences is his deep understanding that culture isn’t built in a boardroom—it’s built in the day-to-day moments of interaction, service, and teamwork. He equips leaders to foster environments where employees feel seen, valued, and empowered to deliver exceptional guest experiences. In an industry where attitude shapes everything, Joshua helps teams bring more energy, empathy, and intention to their work—ultimately turning hospitality from a job into a calling.