It’s an interesting question, but lets break it down: Do people’s opinions matter? Of course other people’s opinions matter. Do I care about their opinions? Sometimes, if I value their input and respect their wisdom…
Read moreCreating a great company culture is the goal of most organizations. We all desire to be part of something great and want to truly believe in the ethos of our organizations. How can we ensure that we are building towards the RIGHT culture for our business?
Read moreEveryone hopes their employees are engaged in their work. However, according to a recent poll they probably aren’t. Engaged Employees are great! They are genuinely more likable, more committed to their work…
Read moreEmployee Engagement is an important part of any successful company. Executives and managers are continually asking themselves “What are the most important factors that contribute to an employee’s engagement at work?”
Read more“Commit to Excellence” the poster reads. It was placed in the break room by a well meaning individual. The intention was to remind everyone to strive for the extraordinary. And why should’t every organization want their employees to be above average?
Read moreEvery organizations dreads turnover. All the time and money spent on training an employee disappears behind a letter of resignation. How can we lower turnover and make your people want to stay?
Read moreIn the hospitality and travel industries, there is no greater variable than the attitudes of staff and employees. You could choose any group of colleagues and have the same results. Every group has over achievers, under achievers…
Read moreWe’ve all been there… in a painfully negative work environment. Pessimistic attitudes spread much more quickly than positive ones, so it is important that we strive for increasingly optimistic cultures in our workplaces…
Read moreGenuine customer loyalty is the Holy Grail of business development. Loyal customers will not only come back for more business, they will endorse you for free, make introductions to their friends, and protect you from your competition…
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