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5-Step Guide to Realign After Disruption

Get your team back on track and reengaged at work after organizational shifts.

Staff Leadership

Its not about Staff Management… we need to transition to Staff Leadership! You get the best effort from others not by lighting a fire beneath them, but by building a fire within. –Bob Nelson

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Being Your Best Self

If you ask the average person they will tell you that they are genuinely good. Most individuals believe they have above average intelligence, communicate more effectively than most, and are more selfless than most other people…

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You Will Never be the Best if you are Mimicking your Competition

Most businesses want to be better than their competition. Yet, the vast majority of organizations look towards their competition for ideas. This is a stagnant way of doing business. If any organization wants become peerless, they must be different…

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The Curse of “How we’ve always done it”

Someone with vision will always outperform someone with experience. Experience is great! People learn wonderful things through their actions and through ‘trial and error’. People with experience should be treated as coveted assets by any business…

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Some Reservations with Resolutions

New Year’s resolutions are noble at their core. It is a well intended way to make positive changes in our personal and professional lives. However, the abandoned resolution has become more common than the completion of these resolutions…

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Patient Experience is More than a Pretty Lobby

While aesthetics play a large role in a patient’s impression, their overall experience is much deeper. It goes beyond a receptionist’s smile or the operation’s efficiency. Every moment, down to the most miniscule interaction plays a part in the overall experience…

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How to Have Focus in the Chaos

Chaos is a reality in too many organizations. Thriving in the midst of madness can be nerve wracking and exhausting. During the holiday season this can be exacerbated even further…

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I’m Thankful for Enthusiasm

People will be spending Thanksgiving with their families, friends, colleagues, and loved ones. During this time of year, it is important to be thankful for the things that truly matter. Material things, money, or prestige should not part of the equation…

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The Impossible Utopia – Striving for Greatness in the Realm of Reality

Every manager and executive dreams of a perfectly crafted business that runs like clockwork. We would all like to see a business with loyal employees, fanatical clients, and best in class positioning in the marketplace…

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Do Other People’s Opinions of Your Business Matter?

It’s an interesting question, but lets break it down: Do people’s opinions matter? Of course other people’s opinions matter. Do I care about their opinions? Sometimes, if I value their input and respect their wisdom…

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