Every manager and executive dreams of a perfectly crafted business that runs like clockwork. We would all like to see a business with loyal employees, fanatical clients, and best in class positioning in the marketplace…
Read moreIt’s an interesting question, but lets break it down: Do people’s opinions matter? Of course other people’s opinions matter. Do I care about their opinions? Sometimes, if I value their input and respect their wisdom…
Read moreDo you ever find yourself viewing the world from a negative perspective? Is the glass half empty? Everyone has to fight pessimism from time to time. Here are 3 easy steps to help you overcome your negative outlook: List your recent…
Read moreCreating a great company culture is the goal of most organizations. We all desire to be part of something great and want to truly believe in the ethos of our organizations. How can we ensure that we are building towards the RIGHT culture for our business?
Read moreEvery organizations dreads turnover. All the time and money spent on training an employee disappears behind a letter of resignation. How can we lower turnover and make your people want to stay?
Read moreYou will never have an extraordinary hotel, restaurant, bar, or any other type of business if your employees are complacent. You must strive for excellence and truly care about all facets of a business in order to be best in class…
Read moreThe comfort of your guests and patrons is paramount to anything in the hospitality business. Everyone likes cleanliness, efficiency, and attention to details, but the single most important factor to your guests’ well being is feeling welcomed and comfortable…
Read moreHow to Start your Day from Greatness! Ask yourself this question: What part of your job are you the best at? Thats where you should start your day. A bartender once told that he cut the perfect lime slices…
Read moreSo, I’ve lost my passion. Now what? Have you ever had that sinking feeling where you just don’t have the excitement you once did he? Did you wake up one morning and realize you have lost all your passion for where you are, what you are…
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