Book Joshua
5-Step Guide to Realign After Disruption

Get your team back on track and reengaged at work after organizational shifts.

The Holy Grail of Business Development: Customer Loyalty

Genuine customer loyalty is the Holy Grail of business development. Loyal customers will not only come back for more business, they will endorse you for free, make introductions to their friends, and protect you from your competition…

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5 Ways to Be More Enthusiastic Today!

Enthusiasm is a powerful tool that can be used to develop positive outlooks, increase productivity, and help people become more successful in our personal and professional lives. It has the ability to incite…

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Staff Leadership

Its not about Staff Management… we need to transition to Staff Leadership! You get the best effort from others not by lighting a fire beneath them, but by building a fire within. –Bob Nelson

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Reviews: The Good, The Bad, and The Ugly

Lets Describe the 3 Types of Reviewer: Obligated – These are the people that always review the place they stay at or eat at. There are never huge swings in their reviews., Often they just want to feel important…

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The Selflessness of Serving Others

Everyone is in the business of serving others… or at least they should be. The best way to build a phenomenal business is to have staff and team members that genuinely want to serve. Whether it is serving the clientele or serving…

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Being Your Best Self

If you ask the average person they will tell you that they are genuinely good. Most individuals believe they have above average intelligence, communicate more effectively than most, and are more selfless than most other people…

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