While aesthetics play a large role in a patient’s impression, their overall experience is much deeper. It goes beyond a receptionist’s smile or the operation’s efficiency. Every moment, down to the most miniscule interaction plays a part in the overall experience…
Read moreChaos is a reality in too many organizations. Thriving in the midst of madness can be nerve wracking and exhausting. During the holiday season this can be exacerbated even further…
Read morePeople will be spending Thanksgiving with their families, friends, colleagues, and loved ones. During this time of year, it is important to be thankful for the things that truly matter. Material things, money, or prestige should not part of the equation…
Read moreEvery manager and executive dreams of a perfectly crafted business that runs like clockwork. We would all like to see a business with loyal employees, fanatical clients, and best in class positioning in the marketplace…
Read moreIt’s an interesting question, but lets break it down: Do people’s opinions matter? Of course other people’s opinions matter. Do I care about their opinions? Sometimes, if I value their input and respect their wisdom…
Read moreDo you ever find yourself viewing the world from a negative perspective? Is the glass half empty? Everyone has to fight pessimism from time to time. Here are 3 easy steps to help you overcome your negative outlook: List your recent…
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